Report Responsiveness Impact Due to Performance Update

Incident Report for SMRT Systems

Resolved

This incident has been resolved.

Posted Dec 18, 2023 - 06:46 PST

Update

This issue has been resolved.

Posted Dec 18, 2023 - 06:45 PST

Update

We are continuing to investigate this issue.

Posted Dec 15, 2023 - 10:12 PST

Investigating

Dear Customers,

We're currently undergoing a performance update which may affect report responsiveness today. You might experience slower report loading times. These delays should resolve by the end of the day. We apologize for any inconvenience caused.

Thank you for your patience.

Sincerely,

SMRT Support

Posted Dec 15, 2023 - 10:11 PST

This incident affected: SMRT POS (Reporting / KPI System).