Outage Incident

Incident Report for SMRT Systems

Resolved

After an hour of active monitoring, the system continues to operate normally.

Posted Feb 13, 2018 - 05:07 PST

Monitoring

The system should be operating normally again. We'll continue to monitor it through the day. Thank you for your patience.

Posted Feb 13, 2018 - 04:20 PST

Investigating

We're currently investigating an outage of some system functionality.
Looking up information in the system remains intact but processing some actions such as pickups and payments are currently laggy.

Posted Feb 13, 2018 - 03:57 PST